FREQUENTLY ASKED QUESTIONS

1. If the equipment has reached 6 years old, be careful not to throw good money after bad with repairs. The average lifespan of an air conditioning unit is 6 to 12 years.

2. If the system is older than 12 years, major improvements in efficiency could save you BIG money. Super efficient, modern equipment can save $1,000 or more per year.

3. If you are not comfortable, today's modern air-conditioning comfort systems can virtually eliminate hot and cold areas, high and low humidity, bad air quality, high utility bills, noisy indoor and outdoor equipment, and much more.

4. If your system does not have variable air flow, variable airflow is the key to comfort. New systems keep the air moving, adding comfort and helping save money.

5. If you are concerned about breakdowns, when an old system fails under the intense summer heat, a replacement air conditioner can easily be a week to 10 days away.

6. If family members have allergies, asthma or other air quality health concerns, indoor air quality can be improved throughout the whole house by 100 times with today's high-tech IAQ technology and airconditioning products.

Continuing your service agreement will ensure:

■ Lower utility bills
■ Extended equipment life
■ Fewer repairs
■ Improved capacity
■ Priority customer status
■ Inflation protection
■ 24-hour emergency service

■ The right size system is paramount in your home. Too large and your system will short cycle and not control humidity correctly. Too small and it will run continuously. We always execute a computerized load calculation. Please contact us for your free analysis today. We will be happy to configure just the right system for your needs.

■ No, it is not. Bigger is not always better in the HVAC industry. A larger air conditioner uses more electricity and costs more to purchase, install and upkeep. A properly sized unit will provide the most efficient energy use and most comfortable in your home. When buying a home comfort system, selecting the right size is crucial. For instance, an air conditioner that is too large will cool your home quickly but you still may not feel comfortable. It will satisfy the thermostat before it can remove sufficient moisture from the air. However, a system that is too small just cannot get the job done. We can help determine what size is right for you.

■ Check filters every two months and replace as needed.

■ Yes, we offer financing* for all types of situations. Call us so we can customize the financing for your specific needs.
*Subject to credit approval

■ If you have a 15-year-old unit it could be as little as 6 SEER. Most people set their thermostat around 78 degrees in the summer to save costs and with a new high-efficiency air conditioner, you could save as much as 80% of your cooling dollars with the same temperature setting.

■ A programmable thermostat is programmed for when you leave your house and then return home. The thermostat turns off the furnace during the hours you are not home so that energy is not used to keep the house warm while you are at work. The thermostat will then turn back on 30 minutes before you come home so your house is at the perfect temperature when you are home. These thermostats save up to 15% on your energy bills during the winter and 10% in the summer.

■ They are not noisy if you install new components in your system. Old units were not built with the quality materials that are used today. Some manufacturers install sound insulators on the compressor as well as a weather guard top that not only reduces noise but increases the life of the unit by not letting debris get into the system.

■ Common settings are 85 degrees in the summer if you have air-conditioning and 60 in the winter if you will be gone for a couple of days. These settings will keep most plants alive and will keep pipes from freezing and bursting in the winter.

■ YES! If a bid comes in 5-10% lower than other companies it is because they may well be using inferior products, do not do a quality installation or are leaving something out of their bid. Many companies will not pay for permits or schedule the inspector to come to your house. We do all the work for you, you just need to relax and enjoy the comfort and energy efficiency of your new system.